We will refund or exchange any undamaged, non-custom or non-personalized Ketubah lithograph within 14 days of receipt. Shipping will not be refunded for a return but in some instances may be applied to an exchange. If for any reason you need to return the ketubah, it must be returned in the original packaging.

Giclee ketubot may not be returned since they are printed per order and cannot be resold.

Call for a return authorization.
For your protection, return items using a trackable shipping method and insure for the full value of artwork.

On custom, original or personalized ketubot:
All sales are final and refunds, exchanges and cancellations are not available if work has already begun. Total payment due prior to delivery.

Damages:
In any instance that the ketubah arrives damaged, we will replace it at no cost to you. Please save the damaged original packaging and artwork so we can make the appropriate insurance claims with the shipper.

Please Note - Our artists offer the service of personalizing your ketubah. If your rabbi is filling in your ketubah as a contract, we recommend using a medium ballpoint pen. If you are having your own calligrapher fill in the ketubah, please note that your own calligrapher must take full responsibility if any damage is done to the ketubah.